Deluxe is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.
With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com
WHAT IS THE OVERALL PURPOSE OF THE JOB?
In this role you will be responsible for ensuring all production work orders are scheduled correctly to guarantee the efficient and timely completion of work throughout the digital cinema operation.
You will work with client services and other operational departments to manage workloads across the business in order to facilitate delivery of client requirements via the current operational infrastructure.
You will collate a range of data and information to provide forecasts and reports to the business as required.
What skills, knowledge and personal characteristics does the jobholder need to have in order to achieve satisfactory performance in this position? Please remember to separate these into ‘ essential’ criteria for the job and ‘ desirable’ criteria that would enable the jobholder to achieve enhanced performance in the job
Experience in multi-tasking within deadline driven environments.
Experience working within scheduling or bookings environment
Experience in some form of analysing data or tasks to make informed decisions on prioritising workload for operational departments.
Experience in the film or television broadcast industry associated with operational management.
Knowledge / experience of digital cinema workflow or television broadcast workflow relating to client expectations.
Knowledge & Skills
Good working knowledge of Scheduling systems or Bookings systems.
Excellent organisational and interpersonal skills
Excellent accuracy and attention to detail
Methodical approach to work
Strong IT literacy
Ability to multi-task.
Highly diligent approach to work is essential due to the technical nature and importance of output from this department.
Ability to monitor various tasks to adhere to strict deadlines.
Great customer service skills for internal staff communications.
Ability to handle high pressure situations.
Prioritisation of tasks based on information provided by both client services teams and operational teams, to ultimately decide how to manage delivery expectations across all client accounts.
(Distance to office, required start date, ability to travel, work weekends etc.)
Remote based with occasional travel to Perivale (West London) facility.
Monday to Friday shifts across 8am-8pm
Ability to be flexible on shift start and end times within busy periods.