We are seeking experienced customer services advisors
You can have worked in any of the areas below: *
You will train and work from the comfort of your own home until the time we can safely go back into our offices. You can chose if you want to work from Birmingham or Redditch to suit you best!
We will provide the computer and kit to get you started, you will also need to check that you have the below to be able to work from home:
High speed internet. Don’t worry if you’re not sure how to check this, we can talk you through it as part of your application process. If you’re curious, your speed needs to be download speed 3.0 MB; upload speed 1.0 MB or above.
About Sigma, part of the Digicall Group*
Our business revolves around Business Process Outsourcing – we help run business’s more effectively and efficiently by taking responsibility for various processes.
At Sigma, we believe in serving people and changing lives. Through a diverse and inclusive service offering and partner network, we believe that whatever your need, we have a solution for you. Our business is to be there for your business when it matters most.
Sigma is part of the Digicall Group which is a preferred service partner providing a range services in diverse segments such as contact centre management, insurance claims administration, claims assessment and adjudication, supply chain management and tailor-made bespoke solutions which meet customer demands in a responsible, cost-effective and sustainable way.
Mission Statement: *
Our new mission is…To improve everything Always! We’ll do this by living our values…
Sigma has created four Core Values that the business and all employees stand by, they help drive our behaviours and what our brand stands for.
#Always Learning – because the more we learn the more we achieve
#Always Adapting – because flexibility creates opportunity
#Always Together – because we are part of our community, not apart from our community
#Always Better – because we do more
Job Type: Full-time
Salary: £18,960.00-£19,390.00 per year