We are seeking experienced customer service advisors for our prepayments team to work from home. You’ll be taking calls from customers who have Gas and Electric prepayment meters and helping them with a range of queries.
You will ideally have worked in any of the areas below:
You will train and work from the comfort of your own home!
We will provide the computer and kit to get you started, you will also need to check that you have the below to be able to work from home:
Day to day duties: *
You are: *
About Sigma, part of the Digicall Group*
Our business revolves around Business Process Outsourcing – we help run business’s more effectively and efficiently by taking responsibility for various processes.
At Sigma, we believe in serving people and changing lives. Through a diverse and inclusive service offering and partner network, we believe that whatever your need, we have a solution for you. Our business is to be there for your business when it matters most.
Sigma is part of the Digicall Group which is a preferred service partner providing a range services in diverse segments such as contact centre management, insurance claims administration, claims assessment and adjudication, supply chain management and tailor-made bespoke solutions which meet customer demands in a responsible, cost-effective and sustainable way.
Diversity and Inclusion*
Sigma Financial Group is committed to promoting a diverse and inclusive workplace.
We have a range of inclusive employment policies, employee engagement forums, an employee continuous improvement project, wellbeing facilities, mental health first aiders and an employee assistance programme to support all our people irrespective of background.
We are proud to be a disability confident committed employer and a member of the mental health charter.
Our aspiration is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel valued and able to give their best.
Mission Statement: *
Our new mission is…To improve everything Always! We’ll do this by living our values…
Core Values: *
Sigma has created four Core Values that the business and all employees stand by, they help drive our behaviours and what our brand stands for.
#Always Learning – because the more we learn the more we achieve
#Always Adapting – because flexibility creates opportunity
#Always Together – because we are part of our community, not apart from our community
#Always Better – because we do more
Job Type: Full-time
Salary: £18,970.00-£19,390.00 per year