Reporting to and working closely with your Client Partner. The Client Support Executive role is a critical role that protects Woven’s revenue stream from all clients assigned to you via effective client delivery and management.
You will act as a liaison between key stakeholders both internally and externally across your assigned client portfolio. Both growth and retention are the critical measures of success for this role as well as cross sector expertise to be able to provide extensive confidence in existing and future client bids. You will drive a high energy inspiring and engaging culture that support the company goals of effective client engagement, retention, and growth within the client services division of Woven.
Ideally you will have BPO experience gained from working within a highly competitive and commercial outsourcing environment.
Excellent written and communication skills are a pre-requisite for this role as you will be the first point of contact for key clients on all matters relating to their accounts.
It would be advantageous if you have experience with t-point, digital, telephony, Facilities management, Telecom’s clients.
Key Tasks and Responsibilities
Closing Date 16 July 2021
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