Sourcing Manager - IT & BPO (Software)

Date Posted: 30+ days ago

Job Description

Who You'll Be Working With:

You will be working in our Procurement & Supply Chain division in our IT and BPO area, primarily looking after Contact Centre Technology and Software. As well as building relationships with internal teams, you will work closely with a range of external suppliers.

This is a full-time, permanent opportunity and will be based from our Bromley or Leeds office with some homeworking expected.

What we're looking for:

To thrive in this role you'll need to demonstrate extensive sourcing experience, preferably within IT/Software services. You'll be adept at building business requirements for the short and long term and have good contractual awareness.

The complexity of categories and projects requires project management skills and a proven ability to manage change both internal and external through to successful completion.

You'll be a self-starter and have the ability to advise, guide and influence stakeholders using effective problem solving and proactive communication skills.

What you'll be doing:

  • You will support the implementation of our Procurement and Supply Chain strategy within your category or responsibility, managing all external supplier spend and driving breakthrough results for Direct Line Group through effective development and delivery of sourcing and contracting strategies.
  • You will be accountable for the delivery of all sourcing activity, including RFX, RFP, supplier negotiations and contracting, ensuring compliance with DLG sourcing policy and minimum standards
  • You will adapt and implement Category Management as an effective and efficient process, ensuring compliance with all DLG policies, minimum standards and governance / risk mechanisms
  • Ensure that contractual arrangements are aligned with supplier and relationship strategies to deliver maximum commercial benefit to DLG whilst adequately protecting DLG from adverse risk exposure
  • Proactively support all commercial aspects of implementation, including on-boarding and exit of suppliers, change management requests and ongoing supplier management issues and disputes
  • You'll have a keen insight and understanding of business requirements on a 1-3 year horizon
  • We'll need you utilise all DLG procurement systems as required and deliver procurement projects in line with the DLG procurement process and standards

Ways of working:

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

We’ve ditched the daily commute for a virtual first approach. If you do come into the office, there are exciting workspaces and zones you can use, depending on the type of work you are doing

How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you. Please get in touch with the team to discuss.

What we'll give you:

We have a strong focus on developing you and your skill set and work hard to give you the tools to do so. In addition to this we also offer a generous benefits package including 25 days annual leave, family and work life balance focused options such as: fully paid maternity leave and parental leave, flexible working, insurance savings for you as well as a range of other optional benefits!

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