1. Mr. Smith a patron customer of Wonder Hotel called in for a reservation last week, and arrived at the hotel on his check-in date around 10:00am in the morning, However, as per standard policy of the hotel of your hotel that check-out time is at, 12:00nn and check-in time is 2:00pm, how will you explain to Mr. Smith that the, hotel cannot accommodate him for early check-in since the hotel is also fully-, booked in a manner that Mr. Smith will still patronize the hotel?



1. Mr. Smith a patron customer of Wonder Hotel called in for a reservation last week


and arrived at the hotel on his check-in date around 10:00am in the morning
However, as per standard policy of the hotel of your hotel that check-out time is at
12:00nn and check-in time is 2:00pm, how will you explain to Mr. Smith that the
hotel cannot accommodate him for early check-in since the hotel is also fully-
booked in a manner that Mr. Smith will still patronize the hotel?​

Answer:

The hospitality industry is bound by face-to-face conversations that are designed to build healthy relationships between provider and patron. Some of the most successful business owners would likely not hesitate to call their regular customers friends, as it’s this attitude that delivers high-quality service on a consistent basis.

It’s interesting to note then; the hospitality industry is becoming increasingly dependant on technology systems that can limit the amount of interaction people actually have with each other, but in some cases can significantly enrich the opportunity for hotel staff to give guests their utmost attention.

Here’s how technology is changing the industry and the possible implications, negative and positive, for hotels.

Every hotel m

Explanation:

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sana maka tolong po ako


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